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CONTACT US

GET IN TOUCH

Have questions about Tixbae? Need help with your events or tickets? We're here to help!

ADDRESS

Ruko Setrasari Mall Blok B4 no 92
Bandung, Indonesia

QUICK HELP

Event Organizers: Need help setting up your event?

Attendees: Issues with tickets or registration?

Technical Support: Platform bugs or features?

Business Inquiries: Partnerships and collaborations?

SEND MESSAGE

We typically respond within 24 hours during business days.

FREQUENTLY ASKED QUESTIONS

How do I create an event?

Sign up as an organizer, go to your dashboard, and click "Create Event". Fill in your event details and set up your tickets.

Where are my tickets?

After purchase, tickets are sent to your email and available in "My Tickets" when you log in to your account.

Can I get a refund?

Refund policies are set by individual event organizers. Check the event details or contact the organizer directly.

How does check-in work?

Show your QR code (from email or app) to the organizer at the event. They'll scan it to check you in.